Terms and Conditions

1. Jada Games B.V., trading as Murder Mystery Kit ("we," "us," "our"), operates murdermysterykit.com and is located at Beiaardiershoeve 413, 7326 TD Apeldoorn, the Netherlands, registered with the Netherlands Chamber of Commerce under no. 42142060, VAT ID NL869905211B01.
2. "Customer" or "you" means the party purchasing from or using murdermysterykit.com.

1. These terms and conditions apply to all offers, orders, agreements, and deliveries of products or services by or on behalf of Murder Mystery Kit through murdermysterykit.com.
2. Deviations from these terms are valid only if expressly agreed in writing.
3. Any general terms and conditions of the customer or third parties are expressly excluded.

1. All products sold on murdermysterykit.com are digital products: interactive murder mystery games delivered electronically. No physical items are shipped.
2. Product images, photos, and descriptions on the website are for illustrative purposes. Minor variations do not constitute grounds for compensation or termination of the agreement.

1. All prices on murdermysterykit.com are in US dollars (USD).
2. Prices do not include any applicable sales or use taxes. Where we are required to collect tax, it will be shown at checkout; otherwise, you are responsible for any taxes that may apply to your purchase under the laws of your state.
3. We may change our prices at any time. Price changes do not affect orders that have already been completed.

1. Payment is due in full at checkout, using one of the payment methods offered on the website.
2. An order is accepted, and delivery takes place, only after successful payment.

1. Your game is delivered electronically to the email address you provide, immediately after your order is completed.
2. It is your responsibility to enter a correct email address. If you entered an incorrect address or did not receive your order, check your spam folder first and then contact us at info@murdermysterykit.com; we will help you regain access.
3. Your download link remains available for six (6) months after purchase. Once downloaded, the game is yours to use whenever you like. If your link has expired, contact us and we will be happy to help.

1. Because our products are digital content delivered immediately after purchase, all sales are final. By completing your purchase, you expressly consent to immediate delivery of the digital content and acknowledge that the purchase cannot be returned or exchanged.
2. This does not affect our commitment to a working product: if your game is defective, inaccessible, or materially not as described, contact us at info@murdermysterykit.com and we will provide a corrected version, a replacement, or, at our discretion, a refund.
3. Full details on withdrawal and refunds, including the model withdrawal form, can be found in our Refund Policy.

1. Upon full payment, we grant you a non-exclusive, non-transferable license to use the purchased game for private, non-commercial purposes, including personal gatherings and internal company events (such as team-building activities) for which no admission is charged.
2. You may share game materials with the participants of your own game session. You may not otherwise copy, distribute, publish, resell, sublicense, or make the game or any of its materials available to third parties.
3. Using a game for commercial purposes, including ticketed or paid events, requires our prior written permission.
4. All intellectual property rights in the games, including all text, storylines, characters, artwork, video, and design, remain the property of Murder Mystery Kit or its licensors.

You may not use our website or products for any unlawful purpose, attempt to gain unauthorized access to our systems, or interfere with the proper working of the website.

1. Please inspect your game promptly after delivery. If the product does not meet what you could reasonably expect under the agreement, notify us as soon as possible, and in any case within two (2) months of discovering the issue, with a description that is as detailed as possible.
2. We will respond to complaints as quickly as we reasonably can and work with you toward a solution.

Except as expressly provided in these terms, our products and website are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the maximum extent permitted by applicable law. Some states do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

1. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential damages, including lost profits or lost savings, arising from or related to your purchase or use of our products or website.
2. To the maximum extent permitted by applicable law, our total liability for any claim arising from or related to a purchase is limited to the amount you paid for the product concerned.
3. Nothing in these terms limits liability for intent or willful recklessness, or any liability that cannot be limited under applicable law. Some states do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you.

You will indemnify and hold Murder Mystery Kit harmless from claims by third parties arising from your use of our products in violation of these terms.

1. We are not liable for any failure or delay in performing our obligations caused by circumstances beyond our reasonable control, including natural disasters, states of emergency, failures of suppliers or other third parties, and outages of power, internet, computer, or telecommunications systems.
2. If such a situation lasts longer than 30 calendar days, either party may terminate the agreement in writing.

1. We may amend or supplement these terms and conditions from time to time. The version in force at the time of your purchase applies to that purchase.
2. The "Last updated" date at the top of this page shows when these terms were last revised.

If any provision of these terms proves to be invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be replaced by a valid provision that most closely reflects its intent.

1. These terms and any agreement between the parties are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protections you may have under the laws of your state of residence.
2. Before starting any formal proceedings, please contact us at info@murdermysterykit.com; we aim to resolve any issue together first. Disputes that cannot be resolved amicably will be submitted to the competent court in the district where Murder Mystery Kit is established, unless mandatory law provides otherwise.